This section describes the skills and knowledge and their level required for this unit

Required skills

accurately identify and diagnose faults

apply safe and efficient work practices

coaching and mentoring to provide support to colleagues

communicate in a clear and concise manner

conduct testing of security systems and networks

demonstrate basic logic and lateral thinking processes

estimate resource requirements

identify and correctly handle cables

methodically prioritise and organise work tasks

read and interpret a multimeter

read and interpret specifications charts and diagrams

solve complex problems related to networking and security systems

work in confined spaces

Required knowledge

building construction methods and types

cable identification and handling requirements

common security systems and network faults

common testing equipment for security systems

confined space procedures

earthing systems arrangements and requirements

electrical concepts voltage current resistance and impedance

fault finding techniques

operational principles of security systems and networks

technical terms

tests to confirm operational performance

types functions and purposes of diagnostic tools

types functions and specifications of security systems and networks and equipment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

confirming reported faults with client and ascertaining normal performance of security systems and network against specification schedules

accurately identifying and diagnosing faults based on an assessment of test data site variables operational and historical information

clearly identifying job requirements and organising appropriate tools equipment and materials to carry out checks and testing of security systems and networks

conducting inspections and diagnostic tests on a range of platforms in accordance with industry preventative maintenance and diagnostic policies

preparing and presenting reports and documentation clearly and concisely detailing fault diagnosis and repair recommendations based on verifiable data

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirements may relate to:

Assignment instructionsmay include:

Relevant informationmay include:

Relevant personsmay include:

Tools, equipment and testing devicesmay include:

Site access and specific site requirementsmay include:

Riskrelates to:

Systematic fault-findingmay involve:

Fault-findingmethodsmay include:

Diagnosesmay identify faults or deficiencies in:

Documentationmay detail: